Frequently Asked Questions

RAG (Retrieval Augmented Generation) grounds AI responses in your actual documents rather than relying on the AI's training data. This means answers are accurate, up-to-date, and verifiable with citations to source documents.

Every AI-generated answer includes inline citations that reference specific passages in your source documents. You can click on citations to see the exact text and context, ensuring complete transparency and trust.

Knowledge Memory automatically builds a knowledge graph from your documents, extracting entities and relationships. This enables more contextual search and helps the AI understand connections between concepts across your document library.

Yes, our Asset Generation feature can create professional documents, presentations, spreadsheets, and reports based on your queries. Generated assets are grounded in your data and can be refined through conversation.

Yes, we offer a Free plan that includes up to 2 team members, 500MB of storage, and 1 million tokens per month. It's perfect for getting started with AI-powered document analysis.

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate the difference accordingly.

We'll notify you when you're approaching your storage or token limit. You can either upgrade your plan or manage your existing documents to free up space. Your service won't be interrupted without warning.

Enterprise pricing is tailored to your organisation's specific needs, including user count, storage requirements, deployment options, and support level. Contact our sales team for a bespoke quote.

Yes, Conductor is built with enterprise security at its core. We're ISO 27001 and ISO 9001 certified, and offer features like role-based access control, audit logs, and encrypted data storage.

By default, data is stored in secure cloud infrastructure with encryption at rest and in transit. For organisations requiring data sovereignty, we offer private deployment options including VPC and on-premise installations.

Yes, our Enterprise plan includes private deployment options. You can deploy Conductor in your own VPC or on-premise environment for complete data sovereignty and control.

OpenKit, the company behind Conductor, holds ISO 27001 (Information Security) and ISO 9001 (Quality Management) certifications. We're also compliant with GDPR and working towards additional industry-specific certifications.

Yes, Conductor provides a comprehensive API for integrating document intelligence into your applications. The API supports document upload, search queries, and retrieving answers with citations programmatically.

We're actively building integrations with popular enterprise tools. Google Workspace, Slack, Notion, Jira, and GitHub integrations are coming soon. Enterprise customers can also request custom integrations.

Because Conductor uses RAG to ground responses in your documents, accuracy is significantly higher than general-purpose AI. Every answer includes citations so you can verify the source, and our citation system ensures transparency.

Most documents are processed within seconds to minutes depending on size and complexity. Large document libraries may take longer for initial processing, but once indexed, search and query responses are nearly instantaneous.