Legal
Privacy Policy
How we protect your data and respect your privacy.
Last updated: January 2025
At Conductor, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our document intelligence platform.
1. Information We Collect
- Account information when you register (name, email, organisation)
- Documents you upload to the platform for processing
- Usage data and analytics to improve our services
- Communication records when you contact our support team
2. How We Use Your Information
- To provide and maintain our document intelligence services
- To process and analyse your documents as requested
- To communicate with you about your account and our services
- To improve and develop new features based on usage patterns
3. Data Security
- All data is encrypted in transit and at rest
- We maintain strict access controls and audit logs
- Regular security assessments and penetration testing
- Enterprise customers can deploy in their own infrastructure
4. Data Retention
- Your documents are retained only as long as your account is active
- You can delete your data at any time through the platform
- We provide data export tools for portability
- Account deletion removes all associated data
5. Your Rights
- Access your personal data and request copies
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing or request restriction
- Data portability - receive your data in a structured format
6. Third-Party Services
- We use secure cloud infrastructure providers
- Payment processing through certified payment providers
- Analytics tools that respect user privacy
- We do not sell your personal data to third parties
Questions about our privacy practices?
If you have any questions or concerns about how we handle your data, please contact our privacy team.
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