Legal

Terms of Service

The terms that govern your use of Conductor.

Last updated: January 2025

Please read these terms carefully before using Conductor. By using our services, you agree to these terms and conditions.

1. Acceptance of Terms

By accessing or using Conductor, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services. These terms apply to all users of the platform.

2. Description of Service

Conductor provides AI-powered document intelligence services, including document parsing, search, and analysis. We reserve the right to modify, suspend, or discontinue any aspect of the service with reasonable notice.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating an account.

4. Acceptable Use

You agree to use Conductor only for lawful purposes and in accordance with these terms. You must not upload content that infringes on intellectual property rights, contains malware, or violates applicable laws.

5. Data Ownership

You retain all ownership rights to the documents and data you upload to Conductor. We do not claim ownership of your content. You grant us a limited licence to process your data solely to provide our services.

6. Service Availability

We strive to maintain high availability of our services but do not guarantee uninterrupted access. Scheduled maintenance and unforeseen issues may occasionally affect service availability.

7. Payment Terms

Paid subscriptions are billed in advance. Refunds are handled in accordance with our refund policy. We reserve the right to modify pricing with advance notice to existing customers.

8. Limitation of Liability

To the maximum extent permitted by law, Conductor shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

9. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the service will be revoked and your data will be handled according to our data retention policy.

10. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or through the platform. Continued use after changes constitutes acceptance of the new terms.

Questions about our terms?

If you have any questions about these terms or need clarification, please get in touch with our team.

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